Legal

Privacy Policy

Last updated: April 5, 2026

Keystone Digital ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us about our services.

1. Information We Collect

Information you provide directly:

  • Name, email address, phone number, and business name submitted via contact forms or chat
  • Messages, inquiries, and project details you share with us
  • Land or property information (parcel reference numbers, addresses) if you contact us about buying or selling property

Information collected automatically:

  • IP address, browser type, and operating system
  • Pages visited, time spent, and referring URLs
  • Device identifiers and general location data

Information from third-party integrations:

  • If you interact with our AI voice assistant, call recordings and transcripts may be generated and stored
  • Analytics data from tools like Google Analytics

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and communicate about our services
  • Qualify and process land acquisition leads
  • Provide, improve, and personalize our digital services
  • Send transactional or service-related communications
  • Analyze site usage to improve user experience
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service providers who assist in our operations (hosting, analytics, communication tools)
  • Business partners involved in processing land acquisitions, only with your consent
  • Law enforcement or government agencies when required by law
  • Successors in interest in the event of a merger or acquisition

4. AI Voice Assistant & Call Recording

Important notice regarding our AI phone system:

  • Calls to our AI voice assistant (powered by ElevenLabs) may be recorded and transcribed
  • By engaging with our AI assistant, you consent to call recording for quality and lead management purposes
  • Transcripts may be stored in secured internal systems including Google Sheets
  • Call data is never sold to third parties

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Maintain session state and user preferences
  • Measure traffic patterns and usage analytics
  • You can disable cookies through your browser settings, though some site features may not function properly

6. Data Retention

  • We retain contact form submissions and lead data for up to 3 years
  • Call transcripts are retained for up to 2 years
  • You may request deletion of your data at any time by contacting us

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Opt out of marketing communications at any time
  • Request a copy of the data we hold about you
  • Lodge a complaint with a supervisory authority

8. Security

  • We use industry-standard security measures including encryption and access controls to protect your data
  • No method of transmission over the Internet is 100% secure — we cannot guarantee absolute security

9. Children's Privacy

  • Our services are not directed at individuals under 18 years of age
  • We do not knowingly collect personal information from children

10. Changes to This Policy

  • We may update this Privacy Policy periodically
  • The "Last updated" date at the top reflects the most recent revision
  • Continued use of our services after changes constitutes acceptance

11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us: